![]() Right-click on the duplicate file (_dup extension), then select.This will create a copy of the original file that has not been processed (RIP'd) by the Spire Server. If the file type is a Ready To Print (RTP):.If the image quality defect is not present go to the 'Preview a File that has ripped/processed (Post RIP)' section below.If the image quality defect exists on the pre RIP job, restart your search for the image quality defect that is occurring on the pre RIP job.Check the file for the image quality defect and proceed according to the defect:.Adobe Acrobat will open and display a preview of the job. ![]() NOTE: If a PS file is not available for preview in the Storage folder, an RTP file may need to be unprocessed (remove the RIP) to perform the preview for isolation. From the Creo Server, navigate to the Storage folder and view the files.Preview a File that has not been ripped/unprocessed (Pre RIP): If the non-VPS or non-VIPP job exhibits the problem, continue to isolate the image quality defect, continue this procedure to further isolate the situation in which the defect occurs.If the non-VPS or non-VIPP job does not exhibit the image quality defect, contact support.If this file type is experiencing the image quality defect, print a non-VPS or non-VIPP file, review the result, and perform one of the following: VPS or VIPP: These are variable data file types.RTP: This file has been RIP'd (processed).PS: This file has not been RIP'd (unprocessed).NOTE: There may be several types of files in the Storage folder including the following: ![]() When problems related to image quality occur or for other reasons it may necessary to preview or thumbnail a file at the RIP. ![]()
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